Data protection declaration
The person responsible for data processing is:
GINDAT GmbH
Mr Arndt Halbach
Wetterauer Str. 6
42897 Remscheid
Email: datenschutz@cavallo.info
Thank you for your interest in our online shop. Protecting your privacy is very important to us. We will inform you in detail below about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time a website is accessed, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. These access data are analysed solely for the purpose of ensuring smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the proper presentation of our offering in accordance with Article 6(1)(1)(f) GDPR that are overriding in the process of balancing of interests.
1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
Our service providers are based in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by resolution: United Kingdom, Canada, USA.
There is a resolution of the European Commission on an adequate level of data protection for the USA as a basis for a third-country transfer, provided that the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on this: standard data protection clauses of the European Commission.
Our service providers are based and/or use servers in these countries: Australia.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission.
1.2 Content Delivery Network
We use a content delivery network (CDN) for some services to reduce loading times. This service delivers content, such as large media files, via regionally distributed servers of external CDN service providers. As a result, access data is processed on the service providers' servers. Our service providers work for us as part of an order processing agreement. Our service providers are based and/or use servers in countries outside the EU and the EEA. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on standard data protection clauses adopted by the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact details provided in this data protection declaration.
2. Data processing for the purpose of contract execution and for establishing contact
2.1 Data processing for contract fulfilment
For the purpose of contract fulfilment (including enquiries about and the processing of any existing warranty and performance disruption claims, as well as any legal obligations to update) in accordance with Art. 6 (1) (b) GDPR, we collect personal data that you voluntarily provide to us as part of your order. Mandatory fields are marked as such because we need the data in these cases to process the contract and we cannot send the order without this information. The data collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
2.2 Customer account
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. You can delete your customer account at any time, either by sending a message to the contact option described in this data protection declaration or by using a function provided in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) 1 lit. a GDPR or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.p>
2.3 Contact
As part of our customer communications, we collect personal data in order to process your requests in accordance with Art. 6 (1) 1 lit. b GDPR if you voluntarily provide it to us when you contact us (e.g. using a contact form, live chat tool or email). Mandatory fields are marked as such because we absolutely need the data in these cases in order to process your request. The data collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) 1 lit. a GDPR or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
3. Data processing for the purpose of delivery
In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
Data transfer to shipping service providers for the purpose of delivery notification
If you have given us your express consent to do so during or after your order, we will forward your e-mail address to the selected shipping service provider in accordance with Art. 6 (1) 1 lit. a GDPR so that the shipping service provider can contact you to announce or coordinate delivery. You can revoke your consent at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data for other purposes that are permitted by law and about which we inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this data protection declaration.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we forward the data necessary for the processing of the payment transaction to our technical service providers, who work for us as part of an order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfilment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
4.2 Data processing for the purpose of fraud prevention and optimising our payment processes
Where applicable, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our contract processors for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, processing of contested payments, accounting support). This serves to safeguard our legitimate interests in protecting ourselves against fraud and in managing payments efficiently, which are overriding interests in the context of a balancing of interests, in accordance with Art. 6 (1) sentence 1 f) GDPR.
5. Advertising by email and post
5.1 Email newsletter with registration
Wenn Sie sich zu unserem Newsletter anmelden, verwenden wir die hierfür erforderlichen oder gesondert von Ihnen mitgeteilten Daten, um Ihnen regelmäßig unseren E-Mail-Newsletter aufgrund Ihrer Einwilligung gemäß Art. 6 Abs. 1 S. 1 lit. a DSGVO zuzusenden.
Die Abmeldung vom Newsletter ist jederzeit möglich und kann entweder durch eine Nachricht an die unten beschriebene Kontaktmöglichkeit oder über einen dafür vorgesehenen Link im Newsletter erfolgen.
Nach Abmeldung löschen wir Ihre E-Mail-Adresse aus der Empfängerliste, soweit Sie nicht ausdrücklich in eine weitere Nutzung Ihrer Daten gemäß Art. 6 Abs. 1 S. 1 lit. a DSGVO eingewilligt haben oder wir uns eine darüberhinausgehende Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir Sie in dieser Erklärung informieren.
5.2 Newsletter delivery
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this data protection declaration.
By confirming your newsletter registration, you also consent to the analysis of opening and click rates for the optimisation and design of future newsletters through the individual measurement, storage and evaluation of these rates. To this end, user behaviour is evaluated in pseudonymised form. This excludes the possibility of a direct link to you personally.
You can revoke your consent at any time with effect for the future.
5.3 Postal advertising and your right of objection
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests in advertising to our customers in accordance with Art. 6 (1) (1) (f) GDPR, which are overriding in the process of balancing of interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration. After you have successfully revoked your consent, we will delete your address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) 1 lit. a GDPR or we reserve the right to use data in a manner that goes beyond this, which is permitted by law and about which we inform you in this statement.
The advertising mailings are provided by a service provider on our behalf as part of a processing operation, to which we forward your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this data protection declaration.
6. Cookies and other technologies
We use technologies on various pages, including cookies, to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser the next time you visit (persistent cookies). Protection of privacy on end devices When you use our online services, we use essential technologies to provide the explicitly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require consent.
For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given remains in place until you adjust or reset the respective settings in your end device.
Any subsequent data processing by cookies and other technologies We use technologies that are essential for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, the time of your visit, device and browser information, and information about your use of our website (e.g. information about the contents of your shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 (1) (1) (f) GDPR.
In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.
Cookie settings: You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
Insofar as you have consented to the use of the technologies in accordance with Art. 6 (1) 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
7. Use of cookies and other technologies
We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (1) (a) GDPR. After the purpose has ceased to exist and we have finished using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the section ‘Cookies and other technologies’. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
7.1 Use of Google services
We use the following technologies provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, the data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are based in and/or use servers in countries outside the EU and the EEA for which the European Commission has decided that they have an adequate level of data protection. Our service providers are based and/or use servers in countries outside the EU and the EEA. The European Commission has not made an adequacy decision for these countries. Our cooperation with them is based on standard data protection clauses adopted by the European Commission.
Google Analytics
For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information on your use of our website) is automatically collected and stored using Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU for the purpose of deriving location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. The data processing is carried out on the basis of an agreement on order processing by Google.
For the purpose of optimising the marketing of our website, we have activated the data sharing settings for ‘Google products and services’. This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing with Google as part of these data sharing settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.
If you do not give us your consent to use Google Analytics in accordance with Art. 6 (1) 1 lit. a GDPR, no cookies will be stored on your device or read out. The data processing described in the previous paragraphs does not take place. To close gaps in the web analysis through behavioural and conversion modelling, pings with data (user agent, information about your consent behaviour, screen resolution, IP address) are sent to Google.
Google Maps
For the visual representation of geographical information, data about your use of the maps functions, in particular the IP address and location data, is collected by Google Maps, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.
YouTube Video Plugin
To integrate third-party content, the YouTube video plugin in the advanced privacy mode we use collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it, only when you play a video.
7.2 Use of Facebook services
Facebook Analytics
As part of the Facebook Business Tools, statistics about visitor activity on our website are created from the data collected using the Facebook pixel. The data processing is carried out on the basis of an agreement with Facebook (by Meta). The analysis of this data serves to optimise the presentation and marketing of our website.
8. Integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. quality seal, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests in optimising marketing by enabling secure shopping in accordance with Art. 6 (1) (1) (f) GDPR, which are overriding in the process of balancing of interests. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (‘Trusted Shops’), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. We will inform you about the essential contractual contents in accordance with Art. 26 (2) GDPR in the context of this data protection notice.
In the context of the joint responsibility between us and Trusted Shops SE, please contact Trusted Shops using the contact options provided in the data protection information if you have any data protection questions and to assert your rights. Irrespective of this, you can always contact the controller of your choice. Your request will then be forwarded to the other controller for response if necessary.
8.1 Data processing when the trust badge/other widgets are integrated
The trust badge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here. Service providers from the USA that we use are generally certified under the EU-U.S. Data Privacy Framework (DPF). You can find more information here. If service providers that we use are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When you access the trust badge, the web server automatically stores a so-called server log file, which also contains your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to you personally. The anonymised data is used in particular for statistical purposes and for error analysis.
8.2 Data processing after the order has been completed
If you have given your consent, the trust badge accesses the order information stored in your terminal equipment (order total, order number, product purchased, if applicable) and your e-mail address after the order has been completed and your e-mail address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 (1) 1 lit. a GDPR. This is to check whether you are already registered for Trusted Shops services. If this is the case, further processing is carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services or do not give your consent to automatic detection via the trust badge, you will then have the opportunity to register manually for the services or to take out protection as part of your existing user contract.
For this purpose, the trust badge accesses the following information, which is stored in the end device you are using, after your order has been completed: order amount, order number and email address. This is necessary for us to offer you buyer protection. The data is only transmitted to Trusted Shops when you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) point b GDPR, in order to complete your registration for buyer protection and to secure the order, as well as to be able to send you evaluation invitations by email if necessary.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis for this is Art. 6 (1) (f) GDPR for the purpose of ensuring smooth operation. Processing may take place in third countries (USA, Great Britain and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed for the USA here, for Great Britain here and for Israel here. Service providers from the USA that we use are generally certified under the EU-U.S. Data Privacy Framework (DPF). You can find more information here. If service providers that we use are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
9. Social media
9.1 Facebook (by Meta), Instagram (by Meta) social buttons
Our website uses social buttons from social networks. These are only embedded in the page as HTML links, so that no connection is established with the servers of the respective provider when you access our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.
9.2 Our online presence on Facebook (by Meta), X (formerly Twitter), Instagram (by Meta), Youtube
If you have given your consent to the respective social media operator in accordance with Art. 6 (1) 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. Please refer to the providers' data protection information linked below for detailed information on the processing and use of the data by the respective social media provider, as well as a contact option and your rights and setting options for protecting your privacy. If you require any assistance in this regard, please contact us.
Facebook (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (‘Meta Platforms Ireland’). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here. Our service providers are based in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by resolution: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA is considered the basis for third-country transfers, provided that the respective service provider is certified. Certification has been provided. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. No adequacy decision has been made by the European Commission for these countries. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.
X is provided by Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (‘X’). The information automatically collected by X about your use of our online presence on X is generally transferred to and stored on a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has decided that they provide an adequate level of data protection. Our service providers are based and/or use servers in countries outside the EU and the EEA. The European Commission has not made an adequacy decision for these countries. Our cooperation with them is based on standard data protection clauses adopted by the European Commission.
Instagram (by Meta) is provided by Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland (‘Meta Platforms Ireland’). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing when visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are based in and/or use servers in the following countries for which the European Commission has decided that they provide an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA is considered the basis for third-country transfers if the respective service provider is certified. Certification has been provided. Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. No adequacy decision has been made by the European Commission for these countries. Our cooperation with you is based on these safeguards: standard data protection clauses adopted by the European Commission.
YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has decided that they provide an adequate level of data protection. Our service providers are based and/or use servers in countries outside the EU and the EEA. The European Commission has not made an adequacy decision for these countries. Our cooperation with them is based on standard data protection clauses adopted by the European Commission.
10. Contact options and your rights
10.1 Your rights
As a data subject, you have the following rights: according to Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent described therein; according to Art. 16 GDPR, you have the right to request the immediate correction of incorrect or incomplete personal data stored by us; according to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest or for the establishment, exercise or defence of legal claims; pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if the accuracy of the data is contested by you; the processing is unlawful, but you oppose the erasure of the data; we no longer need the data, but you require it for the establishment, exercise or defence of legal claims, or you have objected to processing pursuant to Article 21 GDPR; pursuant to Article 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller; in accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
10.2 Right to object
If we process personal data as described above in order to protect our legitimate interests, which are overriding in the process of balancing of interests, you have the right to object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have the right to object only on grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
10.3 Contact options
If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correct, restrict or delete data, or revoke consent granted or object to a particular use of data, please contact us directly using the contact details provided in our imprint.
Data protection officer:
Pia Schalkamp
Kampstraße 72
32584 Löhne
Germany
datenschutz@cavallo.info
11. Right to lodge a complaint with a supervisory authority
Pursuant to Article 77 of the GDPR, every data subject has the right to lodge a complaint with a supervisory authority if they consider that the processing of personal data relating to them infringes the GDPR. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.
North Rhine-Westphalia State Officer for Data Protection and Freedom of Information
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-10
Email: poststelle@ldi.nrw.de